Hyatt Centric Victoria Harbour Hong Kong: Staycation - See 1,024 traveler reviews, 1,234 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Hyatt Centric Victoria Harbour Hong Kong has extra exclusive accommodation. Note, the rates were competitive for a 5 star as it had only been rebranded as a Hyatt in 2019, so I think prices may go up in future. Taxes and fees that are shown are estimates only. There was a wide selection of food items within this outlet. Please don’t hesitate to contact us directly via email: hkgct.foam@hyatt.com and we could further take care your reservation and stay. Besides, I appreciate the prevention measures that the Farmhouse provide to ensure all guest health safety when guest approaching buffet table and the service was excellent. My sister look around hotels in Island side for family staycation and I would say that she make a really good choice this time. Hyatt Centric Victoria Harbour Hong Kong: Staycation - Read 1,035 reviews, view 1,260 traveller photos, and find great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. He even helped us to sanitise the room keys before passing to us. I could overlook both side of the Victoria Harbour (especially can Lion Rock Mountain which is a icon represents Hong Kong). The room, the hygiene is good and the front-desk service (i.e.Joyce Fok) is great. Guest Experienc... F, Manager at Hyatt Centric Victoria Harbour Hong Kong, responded to this review, Hyatt Centric Victoria Harbour Hong Kong Features. We booked the cheapest room type. Really make me so surprised. About Hyatt Centric Victoria Harbour Hong Kong Located on the eastern side of Hong Kong Island, Hyatt Centric Victoria Harbour Hong Kong. Please see our partners for more details. The Festive Seafood Eatcation (from $1,088/night) at Gateway Hotel features an in-room seafood platter and a bottle of wine, plus breakfast for two. Very thoughtful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The egg waffle and fried noodles are amazing which I will say they are in real Hong Kong favour. Ready for a CENTRIC STYLE of festive celebration? When we first entered the hotel, it had a luxury ambience even the room rate was not that high. We’re excited to read that you had a pleasant stay with us. However, we encountered a small unpleasant experience.The housekeeping maybe a bit overwhelmed. 18 Hanoi Road, TST, 3721 1333, hongkong.tsimshatsui@hyatt.com, book online. Ask callylpy about Hyatt Centric Victoria Harbour Hong Kong, Value for Money but Packed with Hotel Guests, Ask HermannLee about Hyatt Centric Victoria Harbour Hong Kong. However, the hotel was fully packed with hotel guests in all hotel facilities including restaurants, swimming pool and gym. For the dining experience, we ate the buffet at the Farmhouse. We’re also delighted to know that you loved our room design and the wonderful harbour view. A male staff came and passed us the water after around 15 minutes. The view of the room was amazing! Hyatt Centric Victoria Harbour Hong Kong: Staycation - See 1,046 traveler reviews, 1,280 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. “12 Hour Escape’ is priced from HK$1,200+10% per room which includes: 12-hour stay at 1 King Bed or 2 … The room was quiet and the bed was very comfy. Hello OrcasHo,Thank you for staying with us and for sharing your wonderful review with us here. Unlike other 5 star hotel I stayed recently in Hong Kong, all the housekeeping I encountered looks very tired, with no greeting and was in a hurry after passing me the slipper/water. Besides, I appreciate the prevention measures that the Farmhouse provide to ensure all guest health safety when guest approaching buffet table and the service was excellent. Luckily the front desk could offer us the early check in & even upgrade our room to the harbour view room. Hyatt Centric Victoria Harbour Hong Kong: Birthday Celebration Staycation - See 1,178 traveller reviews, 1,496 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong … Sit back and relax in comfortable furnishings, luxurious bathrooms, and hi-tech amenities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I might come back to this one soon!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. After knowing the stay is for celebrating anniversary, she upgraded the room to 20F for us and had a harbour view from bedroom. Warmest regards,Jacky IpAssistant Manager, My girlfriend and I were looking for a hotel which was located in HK island with great deal and we found this hotel with breakfast included. Hyatt Centric Victoria Harbour Hong Kong: Lovely Staycation - See 958 traveler reviews, 1,152 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. The room was assigned on 19/F with a great harbour view. We value your feedback, and we promise will push our self to make it right and better. In general, the food quality was good. Thank you once again and we look forward to welcoming you back in the future.Best regards,Eric Wong. We are delighted to know that you have had a great time with us and impressed by our impeccable service and professional team members, especially Joyce, as your kind words are the motivation for her to achieve further. Not only offer you a set dinner for 2 along with 2 or 3 hours free flow at Cruise Restaurant & Bar but also with breakfast for 2 at the Farmhouse! View is awesome really.We went to the bar that's offering replacement for lounge for tea, end up having 2 tiny pieces of cake and the waiters were not clear what can be offered. The room was clean & tidy. Hyatt Centric Victoria Harbour Hong Kong: Remarkable staycation experience - Read 1,142 reviews, view 1,446 traveller photos, and find great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Hyatt Centric Victoria Harbour Hong Kong: WOW staycation - See 1,157 traveler reviews, 1,485 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Your encouraging words have been shared with the team as a great boost of encouragement!Thank you once again. Hyatt Centric Victoria Harbour Hong Kong: Staycation at Hyatt Centric - See 1,121 traveler reviews, 1,406 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Hyatt Centric Victoria Harbour is a 5-star luxury hotel boasting a panoramic view of the world-renowned Victoria Harbour. I appreciate the top floor restaurant view a lot! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We’re so sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.We strive to deliver the best services to our guests and maintain the high service standards of Hyatt Hotels, thus, it's with much disappointment to read about your experience.Thank you so much for bringing this to our attention and please be noted that we have passed your comments to related department. We look forward to welcoming you back soon.Eric Wong, This is the version of our website addressed to speakers of English in the United States. I am sure to come back again soon. The Cruise bar located on the top level of the hotel which has eye catching night view. We had a drink each.I appreciate the replacement of the lounge is offering wine in the room, we got our bottle of red.Breakfast was FANTASTIC as we were given multiple choices, very hearty and range from continental to local. Sad! After another 15 minutes, another female staff came and pass me two pairs of L size slipper. The check in process was very smooth. After around 15 minutes, a female staff came and passed me two pairs of S size. Felt a safe area to stay and easy to get around Hong Kong. After that, I made a call again for L size slipper. She is very nice and warmly reminded us that Cruise (the restaurant in hotel) would close at 6pm and farmhouse last order would be 9:30pm due to COVID-19. Moreover the team was so considerate & arrange the Birthday setup in the room. I told the front desk that I may extend my stay to 15-20 days or even more. Staycation at Hyatt Centric: Hyatt Centric Victoria Harbour Hong Kong - See 1,053 traveller reviews, 1,304 photos, and cheap deals for Hyatt Centric Victoria Harbour Hong Kong … We didn't have chance to get a sundeck as the pool was too crowded.The hotel required us to have breakfast at or before 8am in order to avoid crowds and queue. Easy to get direct bus from the airport straight to north point and bus station is just around the corner from hotel. inclusive of tax & surcharges. Really bad experience, Hello Carrie_yeung,I am terribly sorry to read about your less than good experience in reservation status.We apologize for disappointing you on these area and would like to hear more from you for our improvement. I would like to thanks for the professional service from Front Desk Jessica who check me in and fully explain the privilege that I can enjoyed in the hotel. Dear CarolineL4658Thank you for writing such a positive review to us and we are very pleased to know that you had an enjoyable stay in general.We look forward to seeing you again very soon.Warmest regardsWayne Ngai, The room is spacious and I like the view! Review tags are currently only available for English language reviews. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Not too expensive.However, the swimming was closed so I cannot enjoy the infinity pool! Taxes and fees that are shown are estimates only. The … Thanks a lotMore, Hello SuperELFsam,Thank you very much for your wonderful review and kind words which our team made a difference in your previous stay.Firstly, I would like to thank you your sister who made the choice and bring you to our hotel. We’re delighted to know that our location and facilities as well as our staff had lived up your expectation. The infinity pool is also good. Hyatt Centric Victoria Harbour Hong Kong Hyatt Centric's A Centric Dogcation package welcomes all doggies and their hoomans to a one-night stay at their exquisite sea-view rooms. Your encouraging words have been shared with the team as a great boost of encouragement!We will definitely keep up our good work and we can’t wait for your next visit.Warmest regards,Jacky IpAssistant Manager. Check in staff was ok, said someone will send us beer to the room as welcome but never arrived. A tranquil spot hidden from the city’s hustle and bustle, Hyatt Centric Victoria Harbour Hong Kong is a place for you to spend a restful mini-holiday with your loved one. Every day or night, you can enjoy the unique relaxing journey with the bright scenery of Victoria Harbour. Hyatt Centric Victoria Harbour Hong Kong. It is great to telling us that you had a lovely stay generally in terms of the detail check in by Jessica, the prevention measure in hotel as well as the lovely view form Cruise. The hotel is pretty dirty, crumb is on the floor. I can't wait to be back again for another staycation trip. Left a message at 11:00hrs and didn’t even get a call back on the same day. Anthony did a good job to implement those measures and even more in your check in. !Good for couple and family, Hello Nick,Thank you for staying with us and for sharing your wonderful review with us here. Staycation Package - 1 Nights or Above ; From HK$ 1,056 per night. We’re delighted to know that our restaurant and facilities as well as our staff had lived up your expectation. We were not pleased so we left the hotel for food outside.Coming back for the drinks was a wise decision, with a particular staff that was assigned from the lounge, she could offer us a full menu of tidbits, and they were sizeable to keep us full. Your kind words will share to Anthony which are the motivation for him to achieve further.We will definitely continue our great work and look forward to welcoming back to Hyatt Centric Victoria Harbour very soon.Warmest regardsJacky IpAssistant Manager, Staffs are helpful and patient to help checking in though there are long queues over the weekends Room is very tidy with beautiful Victoria harbour view I specially like the Shampoo and conditioner in the shower room Decent arrangement for kids below one year old too Good for family to stay, Dear ZadayuenThank you for writing such a positive review to us and we are very pleased to know that you had an enjoyable stay in general.We look forward to seeing you again very soon.Warmest regardsWayne Ngai. more. We’re excited to read that you had a great stay with us. Rooms Hyatt Centric Victoria Harbour Hong Kong boasts stylish guestrooms with magnificent harbour views and ample natural light. The price is around 1200 HKD. Hyatt Centric Victoria Harbour Hong Kong: Lovely Staycation - Read 1,103 reviews, view 1,397 traveller photos, and find great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Assistant Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this review, Continue your visit to en.tripadvisor.com.hk, Hyatt Centric Victoria Harbour Hong Kong Features. The check-in process was smooth, the staff-Anthony helped us to measure body temperature and asked us to fill declaration form. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is our honor to be the hotel you choose for family staycation.We are delighted to know that you was impressed by the view and the welcome amenity. One thing I found that it is good, the view is excellent. Escape from interruptions at home and give your productivity a boost, or enjoy ME-time to find inner balance, all within a comforting safe haven at Grand Hyatt Hong Kong. I would like to take this opportunity to say THANK YOU to your professional team!We came here to celebrate for the Birthday !!! The MRT is also close. We also glad to know that the familiar Hong Kong favour was delivered to your table in breakfast.Cruise restaurant and bar on the rooftop is a wonderfully place for after work drinks. We are sorry that our swimming pool was temporarily suspended and we hope you understand it is because of the COVID-19 situation and for precautionary measures. Also, we had set an infrared thermometer at our entrances. Ask Savvytravel0101 about Hyatt Centric Victoria Harbour Hong Kong, Ask Fei W about Hyatt Centric Victoria Harbour Hong Kong, Ask OrcasHo about Hyatt Centric Victoria Harbour Hong Kong, Ask hkG7713NB about Hyatt Centric Victoria Harbour Hong Kong, Hotels near Hyatt Centric Victoria Harbour Hong Kong, Hyatt Centric Victoria Harbour Hong Kong Rooms, Hyatt Centric Victoria Harbour Hong Kong Pool, Hotels with Complimentary Breakfast in Hong Kong, Hotels near Martha Sherpa's Cooking School, Hotels near Ryze Ultimate Trampoline Park, Hotels near DongQiao KeYun YouXianGongSi Station, Hotels near YueGang ZhiTong BaShi TaiZi Bus Station, Hotels near The Open University of Hong Kong, Hotels near The Hong Kong Institute of Education, Hotels near The Chinese University of Hong Kong, Hotels near The Hong Kong University of Science and Technology, Hotels near Hong Kong Institute of Technology, We compared the lowest prices from 16 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites. Not only offer you a set dinner for 2 along with 2 or 3 hours free flow at Cruise Restaurant & Bar but also with breakfast for 2 at the Farmhouse! Please let us know if we could have the pleasure to welcome you back, and we’ll take care of you.Best Regards,Wayne Ngai. Gateway Hotel, Hong Kong. Exclusive: Harbour Grand Hong Kong Staycation - Harbour Club Floor with Room. Everything looked very neat.The buffet breakfast was decent with a great selection of choices. - Klook Hong Kong As we will like to have late dinner, she suggested us to order in-room dining which operate 24hrs but with limited options or order food from outside. We’re excited to read that you had a great stay with us. Check-in 3:00 PM The mango dessert is amazing which is not too sweet and fit with my taste. She was very friendly & said “Happy Birthday” to me at the end! Hello Fei W, Thank you for staying with us and for sharing your wonderful review with us here. Thank you once again and we look forward to welcoming you back in the future.Best regards, Eric Wong, This is the version of our website addressed to speakers of English in the United States. Loved the design, comfortable bed, good service. Hotel may need to look into the housekeeping situation. Both of them looked exhausted.At mid-night, we called the housekeeping again for 2 bottles of water. Rest assured that we had shared your feedback among our management for review and improvement. The service of the hotel looks like a three stars hotel. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. It is our honor to be your hotel of choice in Hong Kong and celebrating your Birthday with us! 1 hour) and also early round of dinner buffet (2 hours) in Farmhouse. I chased out from room and could not find the staff. Welcome to Hyatt Centric. I only found out the restaurant for lunch is full on the day I check in and either I can have afternoon tea set (who would choose tea set instead to be honest) or add extra for dinner or the next day lunch with was a bit weird cos breakfast is included. Guests staying between Sunday–Thursday (except 15 February) will receive extra perks of a complimentary room upgrade and a guaranteed 30-hour stay! #hyattcentrichongkong bit.ly/2UBzalv Please see our partners for more details. You are always welcome to stop by and have drinks with the view after a long day.Rest assured that we will pass your appreciation to Kurt, Anson and Kelvin and we look forward to your return.Warmest regardsJacky IpAssistant Manager, Booked a staycation package, I understand it’s such a bargain and probably hotel is full by that. Victoria Harbour Hong Kong. Review tags are currently only available for English language reviews. I’ll definitely recommend to my friends and family to stay.More, Dear cally9409,Thank you for giving us a five stars review here and thrilled to see that how much you enjoy your stay with us at Hyatt Centric Victoria Harbour Hong Kong. Either enjoy a joyful festive staycation, an Asian feast tailored by our captain at Cruise or a tempting buffet at The Farmhouse, all showcasing the hotel’s spectacular views of the sparkling Hong Kong skyline, fabulous cuisine and service. I would like to thanks for the professional service from Front Desk Jessica who check me in and fully explain the privilege that I can enjoyed in the hotel. Front Office Assistant Manager, 顧客服務/櫃檯辦公室 at Hyatt Centric Victoria Harbour Hong Kong, responded to this review. We booked a staycation package of a corner room which includes buffet breakfast and early round of dinner buffet. Overall the staycation package is value for money but it was not an enjoyable staycation for us unless you want a rushy staycation experience. )It was a great experience and we will definitely visit again.Tips: Try to have breakfast as early as possible to avoid the crowd, Hello MaruHugo,Thank you very much for your previous comments here and great to telling us that you had a lovely stay generally in terms of the check in experience, the view from room, the room facilities as well as Buffet breakfast selections.Health and wellbeing of guests and staff are the top priority of our hotel. We didn’t wait too long for the queue, possibly we arrived a bit late. The design was so special & made use of the drawing effect to represent our value of Hong Kong!!! It is pretty amazing, no health declaration form have to filled up even the pandemic is happening right now in Hong kong. Hyatt Centric Victoria Harbour Hong Kong: Staycation - See 1,187 traveler reviews, 1,490 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Hello Savvytravel0101,Thank you very much for taking the time to write a review for us.We are delighted to know that you loved our stunning harbour view. Once again really want to say “Thank you” to all all the staff I encountered. stay in a stylish hotel with a full sense of design. Very close to North Point Ferry Pier, MTR station, and the newly opened Central-Wanchai Bypass, the hotel offers a glimpse of old and new Hong Kong. The view is excellent, but the service is not up to hyatt brand standard. Your encouraging words have been shared with the team as a great boost of encouragement!Thank you once again. The check-in service was ineffective. Dear hermanncclee, Thank you very much for taking the time to leave us a candid review of your recent stay at our hotel. I wonder that the service is not up to standard due the hotel rate was cut and too many customer. Due to coronavirus, we got a deal with HKD1694 with normal room but lounge access, only to be told that lounge will not be opened but replaced with drinks available. Extra measures have been implemented at our hotel to ensure the health and safety of all individuals. Once we entered into the room, we were welcomed by beautiful Victoria Harbour view and their yummy welcome amenity. I’ll definitely recommend to my friends and family to stay. Enjoy a 1-night staycation at Hyatt Centric Victoria Harbour! For my luggage, I have to ask the hotel staff to send to my room. Enjoy a 1-night staycation at Hyatt Centric Victoria Harbour! Once again, thank for Kurt, Anson and Kelvin who prepare our staycation and make is be easy and seamless. I checked-in at 1:30, came back at 3:00,the front desk could not assign a room for me. We called concierge, they said it will be delivered, never end up arriving either.Room was reasonable just that I wish we had a tub. My sister look around hotels in Island side for family staycation and I would say that she make a really good choice this time. No alcohol wipes was provided. The female staff tried to explain us about COVID-19 policy in this hotel. We would like to have L size slipper and made a call for it. In regards to the hygiene measures implementing within the hotel, please allow me to explain that we do provide alcohol wipes in guestroom and hand sanitiser in the hotel public area and all guest floors. Ask SuperELFsam about Hyatt Centric Victoria Harbour Hong Kong, Ask Carrie_travelaround about Hyatt Centric Victoria Harbour Hong Kong, Ask MaruHugo about Hyatt Centric Victoria Harbour Hong Kong, Ask Zadayuen about Hyatt Centric Victoria Harbour Hong Kong, Amazing view, nice roof top bar, varies staff service, Ask CarolLeung852 about Hyatt Centric Victoria Harbour Hong Kong, Ask nicklN9110AI about Hyatt Centric Victoria Harbour Hong Kong, Hotels near Hyatt Centric Victoria Harbour Hong Kong, Hyatt Centric Victoria Harbour Hong Kong Pool, Hyatt Centric Victoria Harbour Hong Kong Rooms, InterContinental (IHG) Hotels in Hong Kong, Pet Friendly Hotels in Wan Chai / Causeway Bay, Hotels with Complimentary Breakfast in Hong Kong, Hotels near Martha Sherpa's Cooking School, Hotels near Ryze Ultimate Trampoline Park, Hotels near DongQiao KeYun YouXianGongSi Station, Hotels near YueGang ZhiTong BaShi TaiZi Bus Station, Hotels near The Open University of Hong Kong, Hotels near The Hong Kong Institute of Education, Hotels near The Chinese University of Hong Kong, Hotels near The Hong Kong University of Science and Technology, Hotels near Hong Kong Institute of Technology, We compared the lowest prices from 6 websites. We booked the cheapest room type, but had a good harbour view from both bedroom and bathroom I'm guessing they must have upgraded us). Not only offer you a set dinner for 2 along with 2 or 3 hours free flow at Cruise Restaurant & Bar but also with breakfast for 2 at the Farmhouse! Staycation : Hyatt Centric Victoria Harbour Hong Kong - See 1,035 traveller reviews, 1,260 photos, and cheap deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. She was professional to even offer to serve appetisers first, then savoury then dessert. (I believe all the rooms have the same view as the rooms are facing the same direction.) Guest Experienc... F, 經理 at Hyatt Centric Victoria Harbour Hong Kong, responded to this review. Very pleased we picked this hotel for a couple of nights stopover, and would definitely return. The hotel staff were very pushy and always reminded you to leave the table when time was up. In light of the recent COVID-19 developments and for precautionary measures, we would like to inform you these restrictions when entering Hong Kong: Until further notice, inbound travellers (including Hong Kong and non-Hong Kong residents) arriving from mainland China, Macau, or Taiwan will be subject to a 14-day compulsory quarantine, while approved … After I stayed 1 night, I change my mind. Once we entered into the room, we were welcomed by beautiful Victoria Harbour view and their yummy welcome amenity. We look forward to welcoming you back soon.Best Regards, Eric Wong. The Cruise bar located on the top level of the hotel which has eye catching night view. Hello hkG7713NB,Thank you for staying with us and for sharing your wonderful review with us here. The mango dessert is amazing which is not too sweet and fit with my taste. Hyatt Centric Victoria Harbour Hong Kong CENTRIC RECONNECT STAYCATION: 1 night stay with a choice of meal The Centric ReConnect Staycation provides a wide range of varieties which include: 1. Besides, thank you for your constructive comments about our Housekeeping team. (The staff even offered hand sanitizer to the guests before entering the buffet sections. Enjoy a 1-night staycation at Hyatt Centric Victoria Harbour! Hyatt Centric Victoria Harbour Hong Kong (from HK$1,089 onwards) Situated on the east side of Hong Kong Island in North Point, the Hyatt Centric Victoria Harbour is an excellent choice for staycationers who want to get away from the hustle and bustle of Central, while still having just the right amount of shops and restaurants nearby. Hyatt Centric Hong Kong Hyatt Centric Victoria Harbour Hong Kong Book our latest Staycation package with the link here. We feel deeply sorry for the arrival experience did not live up your expectation. We also enjoy with their breakfast in the morning. In addition, there is a time limit for us to have breakfast (i.e. However, we appreciate you brought your concerns to us for our further review and improvement. Staycation: Hyatt Centric Victoria Harbour Hong Kong - See 1,039 traveller reviews, 1,267 photos, and cheap deals for Hyatt Centric Victoria Harbour Hong Kong at Tripadvisor. Hyatt Centric Victoria Harbour Hong Kong: Birthday Staycation - See 1,140 traveler reviews, 1,446 candid photos, and great deals for Hyatt Centric Victoria Harbour Hong Kong … Exclusive: Harbour Grand Hong Kong Staycation - Harbour Club Floor with Room. We will definitely review the situation and ensure we will make it right with immediate actions.Rest assured that this is not the kind of service we would like to offer and I fully understand your dissatisfaction.Please contact me directly at hkgct.foam@hyatt.com if you would be willing to give us a chance to earn back your trust.It would be such a pleasure to personally welcome you back to our hotel.Best Regards,Jacky Ip. I will definitely recommend my friends to come here to enjoy their staycation. more. Click HERE for the festive e-brochure. Tried to call reservations like 3 times and no one pick up and it didn’t transfer back to operator. The other part I needed to mention was the Bathroom Amenities Marble Box. The host, Joyce Fok helped us checked in. After a long day, we went up to the Cruise restaurant and bar to enjoy the view and a glass of wine to relax the whole day stress from work. 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